Reduce Comparison Shopping Time by 90% With the AI Product Comparison Tool

Industry	Build Time	Platform	Solution We Provided
E-commerce	15 days	Web Application	AI-based Software Development Services

About Our Client

Our client represents an eminent e-commerce consultancy that helps e-commerce businesses acquire new customers, expand their operations, and outreach to different countries. One of their significant achievements is guiding an online store to gain 100k customers within 9 months of launch. 

With 20 years in the business, our client is well acquainted with the nooks and crannies of e-commerce and buyers alike. They know the problems buyers face when shopping comparisons and how they affect buying decisions.

To acknowledge buyers’ challenges, our client approached Space-O Technologies (AI) with a software idea. Before we discuss the details of this software, let us describe the challenges our client cited briefly.

Challenges Our Client Faced

The challenges our client cited resonate with the common people. Here’s a quick look into some of the key challenges they highlighted:

• Time-consuming cross-site comparison process:
  As a buyer, you must be well acquainted with how time-consuming the cross-site comparison process is when searching for the right product at the best deal. In the worst cases, you might waste more than an hour finding the right deal. This is a situation our client faced too.
  
• Myriad of choices:
  When browsing multiple platforms to find the ideal product, you often end up getting an overwhelming number of choices, making it difficult to make a buying decision. To overcome these challenges, which even you, as a buyer, could relate to, our farsighted client came up with the idea of developing an AI-powered product comparison tool.

Let’s take a look at some of their key requirements.

Client’s Requirements

With a vision to make product comparisons and purchase decision-making more effortless and less convoluted, our client approached with the following requirements:

• AI chatbot development hosted by a web app that could compare products across various platforms and provide reliable recommendations.
• Product comparison should be done by analyzing key factors, including product price, specifications, associated costs, etc.
• The web app should be mobile-friendly and boast a responsive design.

These were some of the most notable requirements highlighted by our client, and now, it’s time to discuss the solution we delivered to address those requirements.

Solution We Delivered

We designated a team of four highly experienced developers and analysts to deliver anticipated solutions to our client. The team consisted of a ReactJS developer, a NodeJS developer, a QA analyst, and a project manager.

Once our project manager had analyzed the client’s requirements, we finalized the tools and technologies that would be used to create the required software solution, considering the client’s budget. 

Moving ahead, let’s discuss the use of these technologies in more detail:

• Our team preferred ReactJS for front-end development. It was used to create the website, admin panel, and overall functionality because Virtual DOM enables fast rendering of UI elements.
• Laravel was used for back-end development and APIs. Our team preferred it for its multi-language support, built-in authentication system, and effortless third-party integrations.
• Socket (NodeJS) and Redis combination were used for chat streaming and generating quick responses to user queries. This combination is best for facilitating real-time interactions–ensuring faster performance and better user experience.
• OpenAI GPT-4.0 was integrated for prompt engineering and powering the AI assistant to communicate with the users and answer their queries.
• Pinecone was used as a vector database to store product vectors. It helps in vector search–finding the right product from a myriad of product vectors stored in the database–to facilitate AI in responding to user queries faster.
• OpenAI text-embedding-ada-002 was preferred to generate product vectors. It would convert textual data about products and their specifications into product vectors to facilitate quick query responses.

Using the tools and technologies mentioned, our team developed the AI-powered product comparison software that met our client’s expectations. The solution can be summarized as:

This solution we created is a perfect example of how AI for e-commerce can make e-shopping more reliable and quick for customers.

We gave a glimpse of the AI-powered product comparison software we delivered. Now, we will review some of the most notable outcomes the tool delivered to our client.

Notable Outcomes

The solution we delivered helped our clients alleviate the challenges they and average buyers faced. Take a look at some of the key outcomes they shared:

• The comparison shopping time spent by the buyers when comparing products across multiple platforms was reduced by up to 90%. 
• The solution could respond to and fulfill shoppers’ queries in a minute or two compared to self-comparison, in which, in the worst cases, buyers spend an hour or more making buying decisions.

Before discussing the functionalities of AI-powered product comparison software, let’s quickly summarize the technology stack we used.

Technology Stack Summary

Technology	Use
ReactJS	Front-end development
Laravel	Back-end development
Socket (NodeJs) + Redis	Chat streaming
OpenAI – GPT-4	Prompt engineering
OpenAI – text-embedding-ada-002	Generate product vector
Pinecone	Store vector embeddings and filter product vector

Now, it’s time we discuss the top features of the AI-powered product comparison software, which will help us better understand its operations.

Key Functionalities for Users

1. Quick User Registration:

A user can easily create an account on this tool by providing details such as name and email ID. Next, create a password, and voila—your account is ready. It is as simple as that! Similarly, change the password with ease using forgot password option.

2. Quick Chats

In the chat feature, users can type the product category they are looking for, and the assistant will provide a set of questions regarding the product specifications. They can respond with one-word answers to generate the proper product recommendations.

3. Chat History

All product queries will be stored in the database as individual chats accessible to users at all times. The chat history feature will be visible on the sidebar–even during ongoing conversations.

4. Product Details Display

When providing product recommendations, the AI assistant will provide all the details about the product–name, brand name, price, ratings, and image. It will also give a product link redirecting users to the online store offering that deal.

5. Language Preference

Users can access the tool in their preferred language by selecting it from the available options. They can choose their preferred language using the language preference tab during user registration and when accessing the user portal.

Key Functionalities for Admin

1. Admin Authentication:

Just like users, admins can quickly register in the admin portal using their email ID and name and by setting a password. Once registered, they can log in using their email IDs and passwords.

2. User Management

The admin will get a user management tab to view registered user details, such as name and email ID. They can also check the chat count of every user in the “chat count” column next to their details.

3. Dashboard

The admin will get an interactive dashboard to view total user chat counts for varied durations, i.e., daily, weekly, monthly, and total. This function allows the users to monitor the user growth and analyze their platform usage frequency.

4. Product Management

Through this provision, the admin can view the list of all the products and their details stored in the vector database. Admin can use the search tab to filter any particular product and also add new products and their details using the CSV file.

5. Language Preference

Similar to users, admins will get a language preference, wherein they can choose the language of their choice both during their registration/login process and when accessing the admin portal.

Accelerate Decision-Making Process With AI Product Comparison Software

Space-O Technologies (AI) recommends all e-commerce businesses invest in custom product comparison software that leverages AI. Allow us to explain how this software can profit your business:

• Integrating AI product comparison software into your e-store would accelerate your customer’s decision-making process, enabling them to push products into the cart and make purchases quickly.
• You can use this software to promote products and personalize recommendations.

Travel and Hospitality agencies can also benefit by investing in custom AI product comparison software. How?

• The software could compare flights, hotels, and packages to make reliable recommendations to customers and help them get the right offer, boosting your business’s credibility.

Summing up: Custom AI product comparison software is worth investing in for many businesses, be it e-commerce, travel & hospitality agencies, or online pharmacies.

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